WhatsApp messaging

Digital lenders, mobile money operators, microfinance institutions, and insurers operating across Africa, Southeast Asia and other global markets share a common communication challenge: their customers are not a uniform population. Some have smartphones and mobile data. Many use feature phones. Some are in areas with consistent network coverage. Others are not. Building a customer communication system that reaches all of them, reliably, at scale, across multiple products and markets, requires different decisions than a communication setup built for a connected, smartphone-first customer base..

Telerivet is now an official Meta Business Partner, recognizing our experience helping organizations scale customer communication on WhatsApp.

We’re also expanding our Meta messaging support beyond WhatsApp. Businesses can now connect Instagram professional accounts and Facebook pages directly to Telerivet to manage Instagram DMs, Messenger conversations, WhatsApp, and SMS from one platform.

Managing patient appointments is one of the most important operational responsibilities in a clinic. It is also one of the most time consuming. Front desk teams answer inquiries, check doctor availability, send reminders, and manage cancellations or rescheduling requests. These activities keep clinic operations running smoothly, yet many practices still rely on manual communication to coordinate them.