FMCG Digital Rewards and Messaging Solutions

On-pack code redemption Flash sales via SMS Field team activation

On-pack code redemption

One FMCG brand distributed unique codes across multiple SKUs. Consumers and retailers texted codes in for instant rewards. The validation layer handled fraud controls and multi-market rollouts automatically, with no manual intervention between redemption and reward delivery. Result: over $28M in attributable sales and measurable repeat purchase lifts, tracked from the moment the first code was redeemed.

Key Benefits

Built for FMCG at Scale

Telerivet provides scalable messaging solutions customized to fit the needs of global companies and organizations.

Drive revenue & market share

One Telerivet customer saw $28.2M+ in attributable revenue.
A key client reported +5% market share growth.
The same client saw a 24% reduction in customer acquisition cost.

Consumer engagement that converts

One campaign delivered a 526% increase in first-party data collection.
Digital rewards with an 86% average redemption rate.
91% consumer opt-in rate in target markets for one client.

Rapid setup & deployment

Launch text-based loyalty, reward, and activation campaigns across any market.
Ready-made templates for field sales, trade promotions, and retailer engagement.
From first-party data capture to attributable sales, without building from scratch.

Channel & reward management

SMS, WhatsApp, Viber, airtime, and voucher delivery on one platform.
Reach consumers without requiring a custom app or a smartphone.
API, webhooks, and CSV imports keep your existing systems connected.

Compliance, security & scale

Brand safety workflows make approvals fast and auditable.
GDPR, SOC 2, ISO 27001, and regional data compliance.
Handles millions of interactions per campaign as standard.

Enterprise support & execution

Dedicated FMCG success managers with hands-on programme experience.
Prebuilt workflows so you are executing, not configuring.
24/7 support via email and phone, with dedicated technical onboarding.

Flexible Billing

Custom invoicing and payment terms.
Real-time usage monitoring.
Spend controls and budgeting tools.

First-party data at every touchpoint

Every code redemption, flash sale, and field interaction writes to your contact database.
One campaign delivered a 526% increase in first-party data collection.
Segment, re-engage, and retarget from data your brand owns, not a third-party platform's.

Achieve More With Telerivet

Automate key workflows across mobile channels while staying focused on consumer engagement, loyalty activation, and market growth.

Connect to your existing systems

Pull data from your ERP, CRM, or promo system and trigger messages without rebuilding what already works.

Populate campaigns by CSV

Upload a contact list or code batch and your campaign is ready to send in minutes, no developer required.

Trigger messages from any event

Set rules once: when a code is redeemed, a sale confirms, or a threshold is crossed, the right message goes out automatically.

See redemption rates, reward delivery, and field team activity in real time, across every market.

Track performance in real time across teams and countries

Deploy across channels in one step

Send the same campaign across SMS, WhatsApp, and Viber from a single workflow, so your team is not managing three separate sends.

Code validation in real time

Redemptions are validated, fraud-checked, and rewarded automatically. Your campaign data is live during the campaign, not two weeks after it closes.

Consumer and trade on the same platform

Consumer messaging, retailer validation, and field team coordination run from a single orchestration layer. You stop stitching together separate tools for each audience.

Promotions live in days

Code tables, validation logic, and reward dispatch are built into the platform. Campaigns go live on your timeline, not your vendor's. Promo management platform optional. No months of integration work.

Reward delivery to any channel

Airtime, voucher codes, and WhatsApp rewards reach consumers without requiring an app. Channel coverage follows your market, not the other way around.

Attribution that traces back to the SKU

Sales uplift, repeat purchase, and market share data connected to individual program mechanics, not aggregated estimates.

"The platform is user-friendly and the capabilities of the filters to create segments are the most advanced/comprehensive we have seen so far. Telerivet has been a very reliable platform and support is prompt in their responses. Our automated SMS campaigns consistently perform at cost-income ratio < 10%."

Read Case Study

"One of the most important aspects of a tool like Telerivet is the user interface. We have hundreds of people across the region relying on Telerivet for their daily tasks, and we need to provide them with the most efficient way of accomplishing that."

Read Case Study

Your consumer promotion ended. Your team is still compiling who redeemed what.

FMCG brands use Telerivet to run on-pack code redemptions, flash sales, and trade incentives with live validation, instant reward dispatch, and real campaign data from the first day. Across SMS, WhatsApp, Viber. Any market.

On-pack code redemption

Flash sales via SMS

Field team activation