Nurture loyal FMCG customers and improve retailer performance
Digitize rewards, reduce costs, increase engagement, and scale communications across channels, teams, and markets - anywhere in the world.
Telerivet FMCG Use Cases
On-pack code redemption
A leading FMCG brand launched unique pack codes across multiple SKUs, enabling both consumers and retailers to text in codes for instant rewards. Telerivet’s platform powered seamless validation, fraud controls, and multi-market rollouts resulting in over $28M in attributable sales and measurable repeat purchase lifts.
Flash sales via SMS
SMS flash sales consistently outperform other channels in urgency and engagement. One brand runs 4-hour “double reward” activations during peak hours, triggered entirely by SMS. With an average 86% redemption rate, these campaigns drive immediate sales.
Field team activation
Messaging isn’t just for consumers. FMCG brands use Telerivet to connect directly with trade partners and field reps. From price compliance and inventory alerts to promo training and incentive tracking, SMS becomes a real-time coordination tool to boost execution and visibility across the value chain.
Key Benefits
Your Partner at Scale
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- One Telerivet customer saw $28.2M+ in attributable revenue.
- A key client reported +5% market share growth.
- The same client saw 24% reduction in acquisition cost (CAC).
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- One campaign delivered a 526% increase in first-party data collection.
- Digital rewards with an 86% average redemption.
- 91% consumer opt-in rate in target geographies, for one client.

- Launch text-based loyalty, reward, and activation campaigns anywhere in the world.
- Ready-made templates for field sales, promotions, and retailer engagement.
- Proven results from first-party data capture to incremental sales.

- SMS, WhatsApp, Viber, airtime, and voucher delivery all in one platform.
- Engage consumers without needing a custom app.
- API, Webhooks and CSV imports make it easy to integrate.

- Brand safety workflows make approvals fast, easy, and secure.
- GDPR, SOC 2, ISO 27001, and regional data compliance.
- Handle millions of interactions per campaign as standard.

- Dedicated FMCG success managers who’ve done this for major brands.
- Optimize SMS, airtime, and digital voucher networks globally.
- Prebuilt workflows to stop the guess work and start executing.

- Custom invoicing and payment terms
- Real-time usage monitoring
- Spend controls and budgeting tools

- 24/7 support via email and phone
- Dedicated account manager and technical onboarding
- Custom SLAs and training programs





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Impactful Results

Cost Optimization
Reduce messaging costs by leveraging different channels or connectivity providers.

Operational Efficiency
Automate workflows that previously required manual intervention.

Geographic Expansion
Scale communications across new regions without adding headcount.

Customer Engagement
Increase response rates with orchestrated messaging.

Market Growth
Increase market share through innovative engagement.

