Nurture loyal FMCG customers and improve retailer performance

Digitize rewards, reduce costs, increase engagement, and scale communications across channels, teams, and markets - anywhere in the world.

Telerivet FMCG Use Cases

 
See how Telerivet helps organizations like yours
solve their communication challenges.

On-pack code redemption

A leading FMCG brand launched unique pack codes across multiple SKUs, enabling both consumers and retailers to text in codes for instant rewards. Telerivet’s platform powered seamless validation, fraud controls, and multi-market rollouts resulting in over $28M in attributable sales and measurable repeat purchase lifts.

Key Benefits

Your Partner at Scale

Telerivet provides scalable messaging solutions customized to fit the needs of global companies and organizations.
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Drive revenue & market share
  • One Telerivet customer saw $28.2M+ in attributable revenue.
  • A key client reported +5% market share growth.
  • The same client saw 24% reduction in acquisition cost (CAC).

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Rocket your customer engagement
  • One campaign delivered a 526% increase in first-party data collection.
  • Digital rewards with an 86% average redemption.
  • 91% consumer opt-in rate in target geographies, for one client.
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Rapid setup & deployment
  • Launch text-based loyalty, reward, and activation campaigns anywhere in the world.
  • Ready-made templates for field sales, promotions, and retailer engagement.
  • Proven results from first-party data capture to incremental sales.
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Channel & reward management
  • SMS, WhatsApp, Viber, airtime, and voucher delivery all in one platform.
  • Engage consumers without needing a custom app.
  • API, Webhooks and CSV imports make it easy to integrate.
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Compliance, security & scale
  • Brand safety workflows make approvals fast, easy, and secure.
  • GDPR, SOC 2, ISO 27001, and regional data compliance.
  • Handle millions of interactions per campaign as standard.
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Enterprise support & execution
  • Dedicated FMCG success managers who’ve done this for major brands.
  • Optimize SMS, airtime, and digital voucher networks globally.
  • Prebuilt workflows to stop the guess work and start executing.
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Flexible Billing
  • Custom invoicing and payment terms
  • Real-time usage monitoring
  • Spend controls and budgeting tools
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Enterprise Support
  • 24/7 support via email and phone
  • Dedicated account manager and technical onboarding
  • Custom SLAs and training programs
Achieve More With Telerivet
Automate key workflows across mobile channels while staying focused on consumer engagement, loyalty activation, and market growth.
Easy Integrations
Integrate with internal systems and third-party APIs
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Impactful Results

Cost Optimization

Cost Optimization

Reduce messaging costs by leveraging different channels or connectivity providers.

Operational Efficiency

Operational Efficiency

Automate workflows that previously required manual intervention.

Geographic Expansion

Geographic Expansion

Scale communications across new regions without adding headcount.

Customer Engagement

Customer Engagement

Increase response rates with orchestrated messaging.

Market Growth

Market Growth

Increase market share through innovative engagement.

"The platform is user-friendly and the capabilities of the filters to create segments are the most advanced/comprehensive we have seen so far. Telerivet has been a very reliable platform and support is prompt in their responses. Our automated SMS campaigns consistently perform at cost-income ratio < 10%."
"One of the most important aspects of a tool like Telerivet is the user interface. We have hundreds of people across the region relying on Telerivet for their daily tasks, and we need to provide them with the most efficient way of accomplishing that."

Ready to revolutionize your FMCG operation?

Telerivet’s specialists are standing by to help you plan, deploy, and scale messaging-driven loyalty and reward campaigns across your markets.