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Enterprise SMS platforms give organizations the infrastructure to reach customers, coordinate teams, and automate workflows across borders and departments.

In this guide, we’ll explore what makes SMS enterprise-ready, how it’s used by global firms, and how Telerivet helps teams communicate smarter at scale.

• What is enterprise SMS?
• The 5 key features that make SMS enterprise
• What use cases do firms use enterprise SMS for?
• SMS is easy at scale with Telerivet
• Unify SMS with your other campaigns and channels

As ride-sharing apps expand, the cost and complexity of communication becomes harder to ignore.

Every new market adds operational pressure. Every new user adds messaging volume. The systems that once supported growth start to strain.

In this Telerivet article, we look at how leading platforms are adapting by rethinking infrastructure, cutting unnecessary spend, and finding smarter ways to scale:

• How ride-sharing apps are growing sustainably
• The state of ride-sharing apps
• The challenges of internationalization
• How connectivity becomes expensive at scale
• How ride-sharing apps are mitigating rising costs
• Telerivet makes it cheaper to scale
• Telerivet: Messaging when it matters

In today’s humanitarian sector, the ability to measure impact and assess needs with reliable data is no longer optional - it’s essential for securing funding and delivering effective support.

It’s the difference between thriving and struggling for survival. Data-driven innovation is now the primary lever for humanitarian organizations to secure funding, maximize impact, and adapt to a rapidly changing world.

What has become apparent is that measuring impact isn’t just about accountability. It’s about proving to donors that their funds are making a real difference. Moreover, measuring needs ensures that resources are targeted where they’re most effective, building trust and credibility with both beneficiaries and funders.

More and more humanitarian organizations are turning to digital tools, data, and smarter systems to sustain impact and secure future funding.

If used correctly, these programs can improve provision, deliver budget efficiencies, and act as magnets for future funding. A well executed digital transformation campaign can pay for itself, showing results in ways that traditional methods never could.

Automated text messaging isn’t just a convenience - it’s a strategic advantage. Whether you’re delivering login codes, appointment reminders, crisis alerts, or customer surveys, automated texts help you reach the right people at the right time, on the channels they trust most.

In this article, we explore how Telerivet makes it easy to build, manage, and scale your automated messaging - reliably, globally, and without needing to write reams of code.

• What are automated texts?
• How you can send automated texts with Telerivet
• 3 use cases for automated texting
• Alternatives to SMS

SMS customer service is fast, accessible, and trusted by users everywhere. In this guide, we explore how to make it work for your team - and your customers.

In this Telerivet article, we’ll cover:

• What is SMS customer service?
• What customer support activities can you do through SMS?
• What are the benefits of doing customer service through SMS?
• What SMS regulations should I be aware of?
• Can my SMS customer service be multi-channel?

With a growing list of ways to connect with customers - from SMS and WhatsApp to voice calls and Viber - knowing which channel fits your audience best is key.

Looking for a fast, effective way to gather insights from your audience?

SMS polls offer a simple yet powerful solution.

With open rates as high as 98%, text message polls outperform traditional survey channels like email and social media - making them ideal for quick research, customer feedback, or measuring impact.

In this article, we explore three practical use cases and show you how to set up your own SMS poll using Telerivet.

• What is an SMS poll?
• Why would you use an SMS poll?
• 3 SMS poll example use cases
• How to set up an SMS poll in Telerivet

SMS marketing is one of the most direct and effective ways to reach your audience - but only if it's done right.

In this Telerivet article, we walk through practical, real-world examples of how to use SMS marketing to build trust, deliver value, and stay compliant with regulations like the TCPA.

• What is SMS marketing?
• Watch out for TCPA
• 3 SMS marketing examples
• Promotions and discounts
• Gather mobile numbers with verifications in onboarding
• Run feedback surveys with added promotion

In the face of uncertain budgets and growing global challenges, humanitarian organizations are being forced to do more with less.

But amid the pressure, there’s opportunity - to rethink how we communicate, how we reach people, and how we deliver impact at scale.

In this Telerivet piece, we explore how organizations like Médecins Sans Frontières, the Norwegian Refugee Council, New Incentives, and Farm Radio International are using Telerivet to build smarter, more efficient communication systems - from SMS reminders to airtime transfers, mass surveys, and beyond.

We’ll cover:

• Now is the time of efficiencies
• How do humanitarian organizations handle communication?
• How the Norwegian Refugee Council scaled outreach through digital hubs
• How New Incentives uses airtime transfers to enable cost-effective field communication at scale
• How Médecins Sans Frontières automated SMS reminders to increase HIV testing and appointment attendance
• How Farm Radio International uses missed calls to get feedback from farmers

Transactional SMS might not be the flashiest part of your product - but it could be one of the most important. It’s the kind of tool that quietly powers key interactions: the login code that gets you back into your account, the reminder that saves you from missing an appointment, the message that reaches your customer at exactly the right time.

In this Telerivet article, we’ll look at what transactional SMS really is, how it works, and why it’s such a valuable channel for modern businesses. Whether you're sending alerts, building engagement flows, or just trying to communicate more reliably, transactional SMS is one of the simplest ways to connect with users - directly, immediately, and effectively.

We’ll cover:

• What is transactional SMS?
• Why use transactional SMS?
• 3 transactional SMS use cases
• Appointment reminders and real time alerts
• Two Factor Authentication
• Gathering customer feedback
• Transactional SMS alternatives