Blog

Latest posts from Telerivet, including product updates, announcements, use cases, and customer stories.

Simple Personalization Tactics That Make SMS Messages Feel More Human

Most messages fail because they feel like they were written for everyone. People tune out anything that looks generic, automated, or disconnected from their ...

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Why Use a Programmable SMS API? 10 Use Cases and Advantages

Companies and organizations are recognizing that SMS is transforming sales, marketing, and operations everywhere. Two-way instant messaging with virtually ...

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What is CPaaS? Communications Platform as a Service Explained

CPaaS (Communications Platform as a Service) is a cloud-based platform that provides communication APIs - typically for SMS, voice, chat apps allowing ...

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Smart Ways to Grow Your Messaging Lists and Collect Zero Party Data

Growing a healthy list is not about adding as many contacts as possible for SMS marketing. It is about building an audience that actually wants to hear from ...

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Three simple journeys every organization should automate

Most organizations are already sending messages. What many are missing are the small, reliable workflows that keep people engaged without constant manual ...

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Best Time to Send Messages: How Timing Improves SMS Engagement

Message Timing Matters More Than You Think Most organizations focus on what to say. Fewer think about when to say it. Yet timing is one of the simplest ways to ...

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Building Custom Integrations with Other Cloud Platforms

Many businesses and organizations that use Telerivet for mobile messaging also use other cloud platforms for different functionality, such as e-commerce, team ...

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Segmenting Your Audience for Better Results

If you have ever sent one message to your entire contact list and wondered why the results felt flat, you are not alone. Blanket sends often reach people who ...

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The Basics of SMS Marketing And Why the Simple Stuff Still Works

Text messaging remains one of the most direct, personal, and effective ways to reach your audience. With open rates around 98% and most texts read within ...

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Use Text Messaging as a Zendesk Support Channel

Telerivet has released an app on the Zendesk Marketplace to make it easy to seamlessly integrate text messaging with your Zendesk Support account.

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New Features for Text Conversations

We’re excited to announce new features that make it even easier and faster to use Telerivet for two-way text conversations.

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