Mobile Money
Beyond the Reminder: How Two-Way Messaging Changes the Collections Conversation
There is a specific moment when a lending operation discovers the ceiling of its messaging setup. It is not a deliverability failure. The reminders go out on ...
Read more »What Is USSD and Why It Still Matters for Mobile Services in Emerging Markets
USSD (Unstructured Supplementary Service Data) is a mobile communication protocol that lets users interact with a service through a short code menu without ...
Read more »OTP and Transactional SMS in the Philippines: What Banks, Lenders, and Fintechs Need to Know
Transactional SMS in the Philippines refers to automated, triggered messages sent to an individual recipient as a direct result of an action they have taken: a ...
Read more »How Digital Lenders, Mobile Money Operators, and Insurers Communicate With Customers at Scale
Digital lenders, mobile money operators, microfinance institutions, and insurers operating across Africa, Southeast Asia and other global markets share a ...
Read more »How PAYGo Solar and Agricultural Finance Operators Use SMS as Operational Infrastructure
PAYGo (pay-as-you-go) solar and agricultural finance operators use SMS to automate the connection between a customer payment and the service it unlocks. When a ...
Read more »