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Latest posts from Telerivet, including product updates, announcements, use cases, and customer stories.
Proof Your Workers Received the Safety Alert: What Australian Operators Need to Get Right
Something happened at one of your sites. An investigator is sitting across from you and they want to know whether the relevant workers were notified before the ...
Read more »Most Messaging Platforms Are Built for Talking. Not for Listening. What Happens When Someone Replies?
Two-way messaging is a communication setup in which a business can both send messages to recipients and receive, route, and act on replies, automatically, at ...
Read more »Can Oracle Opera Integrate with WhatsApp, Viber, and SMS? A Guide for Hotel IT Managers
Every time a reservation agent copies a phone number out of Opera and sends a WhatsApp message manually, the hotel is paying a hidden operational cost. The ...
Read more »The Round of 32 Is Almost Here. Your World Cup Mobile Contest Prize Should Arrive on Their Phone, Not Behind a Counter.
A digital reward in a SMS contest is a prize delivered directly to the winner's phone number at the moment of the draw: airtime credit, a mobile data pack, an ...
Read more »What Is USSD and Why It Still Matters for Mobile Services in Emerging Markets
USSD (Unstructured Supplementary Service Data) is a mobile communication protocol that lets users interact with a service through a short code menu without ...
Read more »OTP and Transactional SMS in the Philippines: What Banks, Lenders, and Fintechs Need to Know
Transactional SMS in the Philippines refers to automated, triggered messages sent to an individual recipient as a direct result of an action they have taken: a ...
Read more »The World Cup Is On. Here's How to Run a Text-to-Win SMS Contest Before the Final Whistle.
A text-to-win SMS contest is a consumer promotion where participants register by sending a keyword to a number, are entered into a prize draw, and receive ...
Read more »How Digital Lenders, Mobile Money Operators, and Insurers Communicate With Customers at Scale
Digital lenders, mobile money operators, microfinance institutions, and insurers operating across Africa, Southeast Asia and other global markets share a ...
Read more »Lone Worker Check-Ins in Australia: Building a Welfare Check System That Meets Your WHS Duties
A drilling technician is alone at a site three hours from the nearest town. A utilities crew member is working a fault line solo on a Sunday night shift. A ...
Read more »Your Guests Are on Five Channels. Your Workflows Are on None.
Hotel guest messaging refers to the automated and manual communication between a property and its guests across channels including WhatsApp, Viber, SMS, ...
Read more »How Organizations Use SMS, WhatsApp, IVR to Build Early Warning and Dispatch Systems
When a satellite detects a fire burning in a remote conservation reserve, the detection itself is not the hard part. The hard part is what happens next: ...
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