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Latest posts from Telerivet, including product updates, announcements, use cases, and customer stories.
Business SMS in the UAE: TDRA, the AD- Prefix, and the Highest Penalty Ceiling in the Series
Every promotional SMS sent in the UAE must carry a specific prefix before the sender name or the message will not be delivered. The prefix is "AD-" and it has ...
Read more »The Hidden Orchestration Layer in Customer Communication Systems
Beneath every customer-facing messaging channel sits a coordination layer that most platforms do not expose: the logic that decides when a message is sent, ...
Read more »Business SMS in Vietnam: MIC Compliance, the Brand Name Rule, and Why Zalo Changes Things
Since August 12, 2024, every business SMS sent in Vietnam must include the organization's brand name or application name in the message body itself, and that ...
Read more »Business Messaging Compliance in the Philippines: What Organizations Need to Know
Organizations running customer communication programs in the Philippines operate under a specific regulatory environment. Whether you're sending payment ...
Read more »How Educational Institutions Can Build a Smarter, More Trusted Messaging System
Educational institutions rely on clear, reliable communication to keep students, families, and staff informed. This includes a wide range of organizations such ...
Read more »How Clinics Automate Appointment Reminders with SMS, WhatsApp, Viber
Managing patient appointments is one of the most important operational responsibilities in a clinic. It is also one of the most time consuming. Front desk ...
Read more »The SMS Rewards Play to Drive Sales at Scale: Electronic Vouchers, SMS Discounts, and More
When you want to move fast and drive real volume, SMS rewards still deliver. They’re simple to set up, easy to redeem, and work on any phone. No apps. No ...
Read more »How FMCG Firms Are Protecting Brand Loyalty as Wallets Get Squeezed
As inflation lingers and consumer demand flattens, FMCG firms are returning to a familiar strategy: sharpen the offer, double down on loyalty, and stay close ...
Read more »Customers Don’t Live on One Channel Anymore, Neither Should Your Business
The Hidden Cost of Channel Fragmentation Your customers move seamlessly between messaging apps. WhatsApp for quick updates. SMS for one-time passwords and ...
Read more »How Fast Moving Consumer Goods Firms are Using SMS to Grow Market Share
Read more »5 Messaging Workflows Every FMCG and Consumer Brand Should Use in 2025
Consumers today move fast. They discover products on social platforms, compare prices in seconds, and expect brands to meet them with relevant updates at the ...
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