Adam Henshall

Adam Henshall is a specialist in customer-led growth and has led marketing teams across tech companies in both B2B & B2C spaces.

SMS Marketing Examples And How to Execute Them

SMS marketing is one of the most direct and effective ways to reach your audience - but only if it's done right. In this Telerivet article, we walk through ...

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4 Proven Cost-Effective Communication Strategies for NGOs

In the face of uncertain budgets and growing global challenges, humanitarian organizations are being forced to do more with less. But amid the pressure, ...

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Transactional SMS: The Essential Communication Channel to Your Customers

Transactional SMS is an automated message sent to a specific recipient in direct response to a real-world event - a payment received, an order shipped, an ...

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7 Conversational AI Platforms to Supercharge Your Business

We’re living in a golden age of conversational AI platforms. From customer support automation to enterprise-wide AI-driven workflows, businesses have more ...

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Conversational AI vs Generative AI: How to Use AI in Your Business

AI is more popular now than ever before. Each tech superpower is betting on it and every company seems to be trying to find a way to squeeze it into its ...

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4 Ways to Achieve Digital Transformation for NGOs & Humanitarian Orgs

Digital transformation is reshaping how NGOs and humanitarian organizations deliver aid, improve efficiency, and scale their impact. With limited funding and ...

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3 Customer Engagement Tools to Serve Your Customers

Choosing the right customer engagement tools can make all the difference in how you connect with your audience. Whether it's for marketing, sales, support, or ...

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6 Ways You Can Use WhatsApp for Marketing to Connect With Your Customers

With over a billion users, WhatsApp is more than just a chat app; it’s a powerful marketing tool. From promotions and surveys to seamless customer ...

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What is MMS Messaging? The 2025 Guide to Sending Multimedia Messages

If a picture is worth a thousand words, how many SMS is an MMS worth? If you want to send images to your customers, or other kinds of media beyond a simple ...

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What is IVR? Use Interactive Voice Response in Your Business Like a Pro

IVR (Interactive Voice Response) is a phone system technology that uses automated voice menus to interact with callers, letting them route themselves to the ...

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5 Best Cloud Communication Software Across 5 Use Cases

Where to start with cloud communication? Cloud communication can mean a vast range of things. To help clear things up for you, we’re going to break cloud ...

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