Reach every participant by SMS, USSD and voice, even with a small team

Send updates, collect feedback, and run surveys from one platform. AI can do the setup work for you.

Trusted by thousands of NGOs and humanitarian organizations across 150+ countries. SOC 2 compliant and ISO 27001 certified.

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Built for program teams

Run the communication your programs depend on

Keep in touch with participants on any phone, including basic phones without a data plan. Telerivet runs the two-way messaging behind your programs across SMS, USSD, voice calls, WhatsApp and Viber.
Calendar with a check mark and a bell
Reminders & M&E data
Send vaccination, appointment and treatment reminders, and collect M&E data from participants and field staff.
Message bubble with a phone
Feedback & complaints
Give communities a free, simple way to ask questions, report problems and give feedback by SMS, USSD or a missed call, with staff replying from a shared inbox.
Banknote with a message bubble
Cash & voucher notifications
Tell participants when and where distributions happen, confirm receipt, and send payment notifications in their own language.
Clipboard with a check mark and a chart
Post-distribution monitoring
Survey participants after cash, voucher or in-kind distributions, with automatic reminders for anyone who hasn't answered.

AI for small teams

AI is your staff multiplier

Small teams spend most of their time on the work around each message: drafting, translating, building surveys and reading replies. AI can now do much of the work.

AI turning a request into a campaign or service
AI does the setup work

Describe what you need in plain language. Telerivet's built-in AI Operator drafts the messages and translations, builds the survey and reminder schedule, and summarizes the replies into a first draft of your report.

ChatGPT, Claude and Codex connected to Telerivet through MCP
Or use the AI tools your staff already know

Connect Telerivet to ChatGPT, Claude or other AI assistants that support MCP. Staff can draft a campaign, check delivery results or summarize responses right in the chat.

Learn about AI in Telerivet »

Approving a drafted campaign so it goes live
People stay in charge

By default, nothing AI drafts is sent until a staff member approves it. Administrators control what AI can do, large sends can require a second reviewer, and opt-outs are enforced by the platform.

Channels and tools
Reach people however they connect
Messaging on any channel
Reach participants and field teams by SMS, USSD, WhatsApp, Viber and other chat apps, with automatic fallback to SMS when a chat message can't be delivered.
Automated Messaging-1
Case Studies
Norwegian Refugee Council
Transforming humanitarian aid through digital communication
Médecins Sans Frontières
SMS reminders to high risk populations
Suvita
Targeted SMS reminders to increase childhood vaccination rates
New Incentives
Sending airtime and data bundles for cost-effective field communication
Action Against Hunger
Collecting data in rural areas for early warning of humanitarian crises
eHealth Africa
Directing local dispatch teams via SMS
Farm Radio International
Conducting live polls with radio listeners
Femina Hip
Audience interaction with an SMS counseling and advice hotline
Caritas Manila
Using SMS to raise donations
Caucus for Children's Rights
Large-scale community advocacy via SMS
Norwegian Refugee Council
Transforming humanitarian aid through digital communication
Médecins Sans Frontières
SMS reminders to high risk populations
Suvita
Targeted SMS reminders to increase childhood vaccination rates
New Incentives
Sending airtime and data bundles for cost-effective field communication
Action Against Hunger
Collecting data in rural areas for early warning of humanitarian crises
eHealth Africa
Directing local dispatch teams via SMS
Farm Radio International
Conducting live polls with radio listeners
Femina Hip
Audience interaction with an SMS counseling and advice hotline
Caritas Manila
Using SMS to raise donations
Caucus for Children's Rights
Large-scale community advocacy via SMS
Norwegian Refugee Council
Transforming humanitarian aid through digital communication
Médecins Sans Frontières
SMS reminders to high risk populations
Suvita
Targeted SMS reminders to increase childhood vaccination rates
New Incentives
Sending airtime and data bundles for cost-effective field communication
Action Against Hunger
Collecting data in rural areas for early warning of humanitarian crises
eHealth Africa
Directing local dispatch teams via SMS
Farm Radio International
Conducting live polls with radio listeners
Femina Hip
Audience interaction with an SMS counseling and advice hotline
Caritas Manila
Using SMS to raise donations
Caucus for Children's Rights
Large-scale community advocacy via SMS
"Through Telerivet, NRC successfully implemented solutions for information sharing, complaints and feedback mechanisms, [Water, Sanitation and Hygiene] initiatives, cash voucher distribution, security updates, and post-distribution monitoring—demonstrating the power of scalable, reliable mobile communication worldwide."
"During the Ebola outbreak in West Africa, we needed to rapidly develop solutions to logistical challenges that had never previously been encountered. Telerivet allowed us to do this with a minimum of code, in a manner that was both reliable and scalable. Telerivet enabled us to rapidly prototype SMS based solutions and scale with the outbreak."
"Telerivet has been our fastest way to reach our donors for the past four years, and we would say Telerivet is highly commendable for NGOs like us."
"Telerivet provided a lot of relief to us. We are really happy with Telerivet's services. We have been able to broaden our reach, getting information from people all across our country, and it is so affordable."

Chat with our team to see how Telerivet can help you

Or start on your own: the free plan lets you test with your team before you launch, and messages are billed by country and channel.

Humanitarian & NGO