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Telerivet Adds Instagram & Messenger as Official Meta Business Partner

Written by Joshua Stern | Jun 1, 2026



Telerivet is now an official Meta Business Partner, recognizing our experience helping organizations scale customer communication on WhatsApp.

We’re also expanding our Meta messaging support beyond WhatsApp. Businesses can now connect Instagram professional accounts and Facebook pages directly to Telerivet to manage Instagram DMs, Messenger conversations, WhatsApp, and SMS from one platform.

One Inbox for WhatsApp, Instagram, Messenger, and SMS

Customer conversations no longer happen on a single channel.

A customer may discover your business on Instagram, continue the conversation on WhatsApp, and later receive SMS notifications or support updates.

Telerivet helps businesses manage these conversations from one shared platform with centralized automation, routing, reporting, and team workflows across channels.

With the new Instagram and Messenger integrations, businesses can:

  • Send and receive direct messages
  • Automate welcome messages and FAQs
  • Share images and rich media
  • Route conversations to the right teams
  • Use interactive link buttons and quick replies

Why This Matters

Messaging is becoming increasingly fragmented across apps and channels, while customer expectations for fast, personalized communication continue rising.

Recent consumer research found that 81% of consumers ignore irrelevant messages, while 71% become frustrated with generic outreach.

Businesses need more than separate messaging tools. They need infrastructure that can coordinate communication across channels from one system.

That’s where communication orchestration becomes critical.

WhatsApp Business API and Meta Messaging

As a Meta Business Partner, Telerivet helps organizations launch and scale WhatsApp Business messaging for:

  • Customer support
  • OTP and authentication
  • Appointment reminders
  • Order updates
  • Lead qualification
  • Surveys and feedback
  • Marketing campaigns

Teams can combine WhatsApp, Instagram, Messenger, and SMS inside the same workflows and reporting environment.

Available on Every Telerivet Plan

WhatsApp, Instagram, and Messenger integrations are now available on every Telerivet plan.

Each connected account counts as one route toward plan limits, making it easier for businesses to start managing Meta messaging channels alongside SMS without separate tools or enterprise deployments.

Get Started

Connect your WhatsApp, Instagram, or Facebook Messenger accounts today:

Connect Meta Messaging Channels in Telerivet