Clear, reliable communication for hospitals, clinics, private practices, and health programs

Telerivet helps you reach patients and staff with timely reminders, updates, and follow ups. No apps to download. No complex systems to manage. Just simple communication that works across SMS, WhatsApp, Viber, RCS, USSD, voice and more.

Telerivet Healthcare Use Cases

 See how healthcare teams use Telerivet to improve patient communication, streamline operations, and keep both patients and staff informed. 
Appointment & Visit Reminders Lab Results & Follow Up Updates Care Continuity & Medication Support Staff Coordination & Emergency Alerts Public Health & Community Outreach

Appointment & Visit Reminders

Hospitals and clinics manage busy outpatient schedules, and patients often need multiple touchpoints before a visit. Telerivet sends timely confirmations, reminders, and preparation instructions so patients know when to arrive and what to expect. This helps reduce no shows, keeps waiting rooms manageable, and supports smoother daily operations.

Key Benefits

Your Partner in Reliable Healthcare Communication

Telerivet gives hospitals, clinics, private practices and health programs a dependable way to reach patients and staff across SMS, WhatsApp, Viber, RCS. Whether you support busy outpatient departments, chronic care programs, or large public health initiatives, Telerivet helps ensure the right messages are delivered at the right time.
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Reduce no shows and patient bottlenecks

• Fewer missed appointments
• Better managed outpatient queues
• Clear prep instructions to avoid wasted visits
• Smoother patient flow across departments

You lose valuable time when patients arrive late, unprepared, or not at all. Telerivet helps reduce no shows and keep patient flow steady with clear, timely reminders and instructions sent through the channels patients actually check.

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Keep patients informed at every step of their care

• Lab and diagnostic result alerts
• Follow up reminders
• Queue and wait time updates
• Clear next step instructions

Patients want to know what is happening with their visit, their results, and their follow up. Telerivet gives them timely updates so they feel supported and less anxious while navigating the healthcare system.

 

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Free staff from repetitive coordination and calling

• Automated reminders
• Fewer inbound “is my result ready?” calls
• Triggered workflows for follow ups
• Less manual tracking across departments

Nurses and admin teams should not spend hours every day making calls that could be automated. Telerivet reduces manual workload so staff have more time for patient care.

 

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Improve internal communication during busy or urgent moments

• Immediate alerts for urgent events
• Clear shift and staffing updates
• Fewer missed messages
• More coordinated internal response

Hospitals run on fast, accurate internal updates. Telerivet gives teams a central, reliable way to communicate shift changes, duty rosters, and emergency notifications so no one is left out of the loop.

 

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Protect data with role based controls and secure delivery

• Role based permissions
• Clear audit trails
• Support for regional and global privacy standards like GDPR, SOC 2, ISO 27001

Telerivet gives your team structured access controls and reliable delivery infrastructure so sensitive information stays protected.

*HIPAA for US markets -->2026 roadmap

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Support better care outcomes through consistent follow through

• Medication reminders
• Check ins for high risk patients
• Chronic care follow ups
• Maternal health and newborn wellness reminders

Small reminders make a big difference in chronic care. Telerivet helps patients stay on track with their medications, follow ups, and long term treatment plans.

 

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Get predictable, transparent billing

• Flexible message routing
• Transparent usage tracking
• Billing that scales with your facility
• No hidden fees or complicated packages

Healthcare teams can choose the routes and channels that fit their budget and only pay for what they use.

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Support you can rely on

• Hands on onboarding for messaging workflows
• Email and live support for quick answers
• Resources to help your team succeed

Your team gets the guidance needed to launch quickly and the support needed to scale confidently.

 

Achieve More With Telerivet
Automate key communication workflows across SMS, WhatsApp, Viber, RCS, and more so your team can focus on patient care, clinical operations, and community health programs.
Easy Integrations
Connect with your EMR, lab systems, queueing tools, or custom applications without heavy IT work. Sync patient data or trigger messages based on real time updates from your existing systems.
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Impactful Results

Better Patient Flow

Better Patient Flow

Clear reminders help patients arrive on time and prepared. Facilities using Telerivet see fewer missed appointments, smoother outpatient flow, and more predictable daily volume, which also protects revenue that would have been lost to no shows.

 

Time and Cost Savings

Time and Cost Savings

Automating reminders, follow ups, and basic coordination removes hours of manual work each week. Many practices report measurable savings by reducing phone calls, lowering staff overtime, and routing messages through more efficient channels without compromising delivery.

Stronger Patient Trust and Clearer Communication

Stronger Patient Trust and Clearer Communication

Patients appreciate simple, reliable updates about their care. Telerivet helps reduce confusion, improve follow through, and create a communication experience that feels supportive and transparent, which increases patient satisfaction scores and engagement.

Consistent Reach Across Diverse Populations

Consistent Reach Across Diverse Populations

Whether patients use basic phones, smartphones, or messaging apps, Telerivet ensures your updates reach them. Consistent reach supports better attendance, higher uptake of chronic care follow ups, and more equitable communication across both urban and rural communities.

 

"The most useful part of Telerivet is the ability to create complex services that are triggered by incoming messages. It helps that the user interface for these is very intuitive and detailed, making it easy to set up.."
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"Telerivet has made it simple and easy to implement this large scale health reminder program and we are quite grateful to have had their support throughout our growth."

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"We count on Telerivet for text messages to arrive for hard-to-reach cases. Telerivet also saves us hours each week compared to our previous method of disseminating airtime."
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"Being able to have multiple people working with the system simultaneously, with each person sending their own messages, is what makes providing this counseling service possible."
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Ready to streamline communication across your entire facility?

From outpatient reminders to staff coordination, our team can help you create reliable messaging workflows that reduce no shows, strengthen follow through, and support better patient experiences.